Frequently Asked Questions

General Questions

Medication management is like having a personalized roadmap for your health journey. It involves not just getting a prescription but understanding why, how, and when to take your medications. It’s about building a partnership with your healthcare team, from the prescription pad to your medicine cabinet. This process ensures you’re not just taking pills but actively participating in your well-being, with ongoing communication and adjustments to make sure the road to good health is as smooth as possible. It’s your health story, and medication management helps you navigate each chapter with confidence.

Psychotherapy, often referred to as talk therapy, is a collaborative and evidence-based approach to improving emotional well-being and resolving psychological difficulties. It involves conversations between an individual or a group and a trained mental health professional, such as a psychologist or a licensed therapist. The goal of psychotherapy is to explore and understand thoughts, emotions, and behaviors, leading to positive changes and the development of coping strategies. It can address a wide range of issues, including stress, anxiety, depression, relationship challenges, and more. The duration and frequency of psychotherapy sessions vary based on individual needs and treatment goals, fostering a supportive and confidential environment for personal growth and healing.

A psychiatric evaluation is a comprehensive assessment conducted by a mental health professional, typically a psychiatrist or a psychiatric nurse practitioner. This evaluation aims to gather detailed information about an individual’s mental health, emotional well-being, and overall functioning. During the evaluation, the clinician explores various aspects, including medical history, family history, current symptoms, and any relevant psychosocial factors. The goal is to form a clear understanding of the individual’s mental health concerns, diagnose any potential psychiatric disorders, and develop an appropriate treatment plan. Psychiatric evaluations may involve interviews, standardized assessments, and collaboration with other healthcare providers. These evaluations are crucial in tailoring personalized interventions, such as therapy, medication, or a combination of both, to support the individual in achieving optimal mental health.

Yes, we are pleased to provide two options for appointments to accommodate your preferences. You can either visit us in person at our office, or if you prefer the convenience of a virtual session, we offer telehealth appointments. It’s worth noting that telehealth coverage is contingent on insurance policies. Additionally, due to state laws and telehealth regulations, we can only conduct virtual sessions with patients physically located in the state of North Carolina. This means you don’t necessarily have to reside in these states; you just need to be within the boundaries of North Carolina during the appointment. This ensures compliance with regulatory requirements and allows us to connect seamlessly for your healthcare needs.

Telehealth visits are only available on Wednesdays. 

We see a range of patients, including adolescents and adults up to the age of 65. Exceptions can be made for previous patients. While we do work with some children, the decision depends on the nature of the issue; however, we do not see children younger than 5 years old. This approach allows us to tailor our services to the unique needs of adolescents and adults while ensuring the appropriateness of care for younger individuals based on the specific challenges they may be facing. If you have questions about age eligibility, feel free to discuss your situation with us for personalized guidance.

Insurance & Payments

We are In-network for Blue Cross Blue Shield State Health Plan and commercial BCBS plans. We are are credentialed and in-network for Aetna insurance plans as of 3/1/2024. Please check with us about your particular plan. We are also happy to establish your care as a self pay patient if desired.

We do not currently accept Medicaid or Medicare.

Copays and coinsurance amounts are determined by your specific insurance plan. It’s important to familiarize yourself with the details of your insurance policy, such as deductibles, co-pays, and coinsurance for both in network and out of network mental health benefits. If you have any questions, our billing office is here to assist you. Please see our “get in touch” page for contact information. 

We are happy to establish your care as a self pay patient if desired and can also electronically file your claims so you can reimbursed for any out of network benefits you may have.  The only exception is Medicaid patients, as it is against the law for providers to accept cash payment from them. 

New patient appointments: typically 90 min: $350

Follow-up sessions:

30 min: $175

45 min: $200

60 min: $250

No-shows for appointments or cancelling with less than 24-hr notice will result in a fee of $100. No-shoes and late cancellations for new patient appointments, given the significant time commitment, will not be rescheduled. A pattern of repeated cancellations or no shows may result in our request for you to see another provider for care.

Services and Conditions

Yes, our practice both diagnoses and treats ADHD. If psychological testing is required as part of your evaluation, we are happy to provide a referral for this portion of your assessment.

Yes, in most cases our practice can diagnose autism, and we can provide treatment for symptoms.

We treat a wide range of mental health conditions. However, special areas of interest/additional expertise include: ADHD, anxiety, eating disorders, and mood disorders. Please see our “conditions we treat” page for more information. 

We do not. We are happy to provide a referral to a more appropriate provider.

We do not. Dr.Brown prefers to remain your cheerleader toward wellness, and this creates a conflict of interest in doing disability assessments for her own patients.

Get In Touch

Physical Address:

1760 NC Highway 105,

Boone, NC 28607

Mailing Address:

P.O. Box 1987,

Boone, NC 28607

Email: office@abrownmd.com

Phone: (828) 202-9765

Fax: (877) 847-0561

If you are having a psychiatric or medical emergency, please call 911 or go to the nearest Emergency Room. To reach the Suicide and Crisis Lifeline, please call or text 988.

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